GENERAL TERMS
The website www.evelin2011.bg is owned by "EVELIN 2011" EOOD.
It is created for informational purposes, indicating the type of products and services that the company provides.
These General Terms and Conditions govern the relationship between users and the provider of the services offered on the website www.evelin2011.bg
Access, browsing, registration and use in any way of the services and resources of the website require your agreement to these Terms and Conditions.
Please read the General Terms and Conditions in detail before browsing the website or using the services offered!

PROVIDER DATA
The supplier is “EVELIN 2011” EOOD, UIC 201748187, with registered office and management address: Plovdiv, 68 Chorlu Street.

COPYRIGHT. RESTRICTIONS ON USE
All information published on www.evelin2011.bg, including but not limited to texts, photos, images, illustrations, graphics, as well as any information uploaded to the site, is the exclusive property of the provider. The content of the site should be used by the user only for personal and non-commercial use. The use of the information available on the website for commercial purposes, such as copying, modifying, downloading, reproducing, publishing or distributing, is absolutely prohibited.

DEFINITIONS
In interpreting and applying these General Terms and Conditions, the terms and expressions used shall have the following meanings:
"IP Address" ("IP address") is a unique identification number that associates a device, Internet page or resource with the user, in a way that allows their localization and individualization on the global Internet network.
"www.evelin2011.bg" is a website owned by "EVELIN 2011" EOOD, through which USERS are provided with information services and resources described in these General Terms and Conditions.
"Electronic reference" is a link indicated on a specific Internet page that allows automated referencing to another Internet page, information resource or object through standardized protocols.
"Malicious actions" are actions or omissions that violate Internet ethics or cause harm to persons connected to the Internet or associated networks, sending unwanted mail (SPAM, JUNK MAIL), gaining access to resources with other people's rights and passwords, using flaws in systems for personal gain or obtaining information (HACK), performing actions that may be qualified as industrial espionage or sabotage, damaging or destroying systems or information arrays (CRACK), sending "Trojan horses" or causing the installation of viruses or remote control systems, disrupting the normal operation of other users of the Internet and associated networks, performing any actions that may be qualified as a crime or administrative violation under Bulgarian legislation or other applicable law.
A "web page" is a part of a website, which may be composite or stand-alone.
"Information system" is a device or system of connected devices, any of which is designed to store, send or receive electronic documents.
"USER" is any person who uses the services provided through the website www.evelin2011.bg information services and resources.
“Service(s)” – any/all services, consultations, programs and/or others provided to users through the functionalities of the Website.
“User Content” is any video, image, text, photos, multimedia content or other material that is located on the Server at https://www.evelin2011.bg/ in order to make it accessible through the website www.evelin2011.bg for all USERS.
"Server" is a device or system of connected devices on which or on any of which system software is installed to perform tasks related to storing, processing, receiving or transmitting information.
"Website" is the designated location on the global Internet network, accessible through its unified address (URL) via HTTP or HTTPS protocol and containing files, programs, text, sound, picture, image, hyperlinks or other materials and resources.
"Material" represents any object of copyright in the context of Art. 3 of the Copyright Act, as well as any information in the form of written text, picture, audio or video material, constituting part of the website www.evelin2011.bg, which can be reproduced and offered wirelessly or via cable for access to an unlimited number of persons, allowing this access to be carried out from a place and at a time individually chosen by a user or employee of “EVELIN 2011” EOOD.
"Database" is a collection of independent works, data or other materials, arranged systematically or methodically and individually accessible electronically or otherwise, representing an information resource of "EVELIN 2011" EOOD, respectively on its website www.evelin2011.bg in the hypothesis of Art. 11 and, respectively, Art. 14 of the ZASP.
A "Fortuitous Event" is an extraordinary circumstance unforeseen at the time of conclusion of the contract, which makes its performance objectively impossible.
General Terms and Conditions/TC – the terms and conditions that govern the use of the Website and its services and resources.
Website/Site – a separate space on the Internet with a web address (URL) www.evelin2011.bg
Provider/We – the company “EVELIN 2011” EOOD, UIC 201748187, with registered office and management address: Plovdiv, 68 Chorlu Street, which manages and maintains the Website and administers all services on the Website.
"User/You" – any adult and capable natural person or legitimate legal entity who accesses the Website, browses and/or uses the offered Services.
"Digital Content" – all materials, including advice, guidelines, questionnaires, audio and video materials and other content provided by the Provider to the User through the functionalities of the Website or in platforms for online meetings and messaging (Viber, Skype, Zoom, Messengers, etc.) or sent by e-mail or other means of electronic communication.

SUBJECT OF THE CONTRACT
“EVELIN 2011” EOOD, UIC 201748187, with registered office and management address: Plovdiv, 68 Chorlu Street, in its capacity as Supplier, through its website www.evelin2011.bg provides the USER with the services provided for in these General Terms and Conditions ("the services"), subject to the latter's strict compliance with the requirements set out in these General Terms and Conditions.

Validity and effect
These General Terms and Conditions constitute a legal agreement that is binding on the Users and the Provider. The relationship between the parties is regulated by these General Terms and Conditions, the Provider's Privacy Policy and other written terms for individual services published on the Website.
The Provider reserves the right to change these General Terms and Conditions at any time. Users will be notified of the changes by a notice posted prominently on the Website.
If the User does not agree with the current version of the General Terms and Conditions, he/she should not use the Website or the Services provided through it. The Provider does not guarantee the completeness or accuracy of the information, for technical or other omissions or errors in the Website and/or the Services.

Personal data protection
By accessing the Website, the User accepts that the personal data he provides may be collected, processed and stored by the Administrator for the purpose of proper, trouble-free and full use of the Website, in accordance with the General Terms and Conditions and the Personal Data Protection and Cookies Policy published on the Website, which is an integral part of the General Terms and Conditions. The Administrator takes measures to protect the personal data of the Users, in accordance with the requirements of the Personal Data Protection Act, GDPR and other applicable provisions of Bulgarian and European law.

Rights and obligations of the User
The user undertakes:
– To use the Services and materials offered on the Website according to their intended purpose and in accordance with these General Terms and Conditions;
– To provide accurate and truthful information when contacting the Supplier;
– To access the Services and the Website through the technologies and means provided independently by the Provider and Skype/Zoom/Viber, implemented through their usual functionality, as well as not to use, copy and distribute, in whole or in part, the content published on the Website for any purposes other than those expressly specified in the General Terms and Conditions.
– To pay the price for the Services.
– It is prohibited for the User to perform any of the following actions:
(a). Copying, adapting, modifying, creating derivative works of the software and digital content on the Website, including but not limited to Flash, PHP, HTML, JavaScript, JavaApplets or other code and/or programming resources.
(b). Saving, downloading, processing and copying the Website, the content published therein and the consultations provided, as well as sharing, distributing, broadcasting and transmitting them on other websites, social networks and others and disclosing them to third parties, including but not limited to through mass media, by transmitting them on a hardware medium, etc.
(c). Using any automated or non-automated processes to collect, store, archive or retrieve information about other Users of the Services and the Website or in any way to systematically extract information from the Provider's Website.
(d). Hiding, blocking, deleting, removing or in any way hindering the visibility and access to any messages, banners, advertising and other content and information published on the Website.
(e). Circumventing, removing, manipulating any elements of the protection and the measures and technical means implemented to protect the Services and the Website from unauthorized access, from hacking and other malicious attacks and destructive actions, including but not limited to any actions that have the purpose or result of blocking access to the Services and/or the Website, uploading and distributing illegal content, destroying in whole or in part the functionality of the Services and the Website, theft and loss of data from the services and resources of the Website.
(f). Preventing or restricting other Users' access, in any way, to the Services, the Website or any part of its content.

The user has the right:
– To lawfully use the Website and all Services and resources for the purposes and within the limits of these General Terms and Conditions.
– To receive the services and content for which he has placed a valid order.
– To freely choose a consultation time from the available dates and times.

Rights and obligations of the Supplier
The Supplier has the right:
– At any time, at its discretion, to make changes to the Services and the Website in connection with the maintenance, development and/or improvement of the quality of the Services provided, as well as to expand the scope of the Services, to make changes to the materials and content published on the Website without being liable for this.
– To block the User's access to the Services and/or the Website in whole or in part, in the event of:
(a) violation by the User of the General Terms and Conditions, the Privacy and Cookies Policy and other terms and regulations that are an integral part of the General Terms and Conditions;
(b) commission, attempt or real danger of commission by the User of illegal actions or actions that endanger the security and functioning of the Services and/or the Website, or affect the legitimate interests of the Users, the Provider or its partners, contractors and other related parties, or another significant public interest must be preserved.
– In order to improve the quality of the Services, when performing preventive maintenance, repairing damage, updating information and other related activities, the Provider has the right to temporarily limit or suspend the provision of the Services and access to the Website.
– All rights not expressly granted in these General Terms and Conditions are reserved and belong to the Provider.

The Supplier undertakes:
– To provide access to the Services, the Website and the content published therein to the User according to these General Terms and Conditions.
– To perform the services with the required quality and in accordance with existing professional standards.

Liability. Limitations
In case of any doubt about the quality and reliability of the Services or the Website, the User should not use the Services. In all other cases, if despite such doubts or reservations, the User uses the Services, the responsibility for this decision lies entirely with the User. The Provider does not guarantee that the Services are applicable and suitable for any case and for any purposes related to the main subject of the Services. The Provider is not responsible for the quality, reliability, accuracy and performance of related services provided by other persons and organizations in connection with the functioning of the Internet, social networks, hosting and other services, in case of traffic disruptions due to reasons for which the Internet provider or companies providing online and other services accessible through this Website are responsible, as well as for the quality of the Services when using faulty technical means, devices and/or incorrectly configured software by the User. The Provider is not responsible for the quality of the Services when using faulty technical means, devices and/or incorrectly configured software by the User or for any direct, indirect, specific, incidental or consequential damages related to the use of software programs installed on the User's devices. The Provider is not responsible for any suffered or future damages caused by inaccurate, unreliable or misleading, misleading information and/or data provided by the User. The Provider is not responsible for any delay or inability to fulfill its obligations in the absence of cooperation from the User, which is necessary for the performance of the relevant service, as well as in the event of force majeure circumstances beyond the reasonable control of the Provider for reasons that cannot be attributed to it. Any reference to third-party services by the Provider does not constitute an endorsement or recommendation by the Provider.

Rights of users of information society services
The supervisory authority for the protection of consumer rights in Bulgaria is the Consumer Protection Commission with address: 1000 Sofia, 4A Slaveykov Square, floors 3, 4 and 6; tel.: 02/933 0565 and consumer telephone: 0700 111 22, website: www.kzp.bg.
In the event of a dispute regarding obligations where no agreement has been reached, the Consumer may refer the dispute to the bodies for alternative consumer dispute resolution (ADR) under the terms and conditions of Art. 181a et seq. of the Consumer Protection Act. Additional information on alternative consumer dispute resolution can be found on the website of the Consumer Protection Commission at www.kzp.bg and on the online dispute resolution platform ODR.

Privacy
The performance of the Services involves the collection and processing of personal data in accordance with the Provider's Privacy and Cookies Policy published on the website. If the User does not agree with the Privacy and Cookies Policy, the User should not use the Website and/or the Services therein.

Applicable law
For issues not settled by these General Terms and Conditions, the provisions of the current Bulgarian legislation shall apply.
Effective from: ___.04.2024
© 2024 “EVELIN 2011” Ltd. | All rights reserved.